Information that is collected
Our website may collect personal information such as: Name, contact information such as your email address and demographic information, transactional data, such as purchase information; Technical data such as contact forms, comments, cookies, analytics and third-party embeddings. Likewise, when necessary, specific information may be required to process an order or make a delivery or billing.
Use of the information collected and why
Our website uses the information in order to provide the best possible service, particularly to maintain a record of users, orders if applicable, and improve our products and services. It is possible that emails are sent periodically through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with some benefit, these emails will be sent to the address you provide and may be canceled at any time.
Queensle.com is highly committed to fulfill the commitment to keep your information safe. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.
When visitors leave comments on the web, we collect the data displayed in the comment form, as well as the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the web, you should avoid uploading images with location data (GPS EXIF) included. Web visitors can download and extract any location data from images on the web.
A cookie refers to a file that is sent in order to request permission to be stored on your computer, by accepting this file is created and the cookie then serves to have information regarding web traffic, and also facilitates future visits to a recurring website. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on your website.
If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience, so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and connect to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, we will also install various cookies to save your login information and screen display options. Access cookies last two days, and screen options cookies last one year. If you select “Remember Me”, your access will last for two weeks. If you log out of your account, the access cookies will be deleted.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the ID of the article you have just edited. Expires after 1 day.
Links to Third Parties
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third party sites. These sites are subject to their own privacy policies so it is recommended that you consult them to confirm that you agree with them.
Articles on this site may also include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.
Control of your personal information
At any time you may restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill out a form, such as user registration, you can check or uncheck the option to receive information by email. In case you have marked the option to receive our newsletter or advertising you can cancel it at any time.
This company will not sell, lease or distribute personal information that is collected without your consent, unless required by a judge with a court order.
How long we keep your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can recognize and approve successive comments automatically, rather than keeping them in a moderation queue.
From users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Web administrators can also view and edit that information.
What rights you have over your data
If you have an account or have left comments on this website, you can request to receive an export file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data that we are required to retain for administrative, legal or security purposes.
Where we send your data
Visitor comments may be reviewed by an automatic spam detection service.
If you want to contact our team in relation to our privacy policies you can contact us at the following email email@example.com
If you make any purchases on this website we will use your data to collect your information and generate the corresponding invoice and some more details that are needed to complete your request.
How we protect your data
We have sophisticated measures and state-of-the-art technology where we group your data individually from each user with encryption; security measures such as data encryption; measures through our highly trained staff in the field of data protection.
Collection of data from third parties
Our website receives data about users through other platforms such as social networks, advertisements among others.
We collect information from you during the checkout process in the store of our website.
What we collect and store
While visiting our site we will track:
- Products you’ve viewed: We’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we will use this for purposes such as estimating taxes and shipping costs
- Shipping address: We will ask you to provide this so that we can, for example, estimate the cost of shipping before you place an order, and send you the order!
When you purchase something from us we ask you to provide information including your name, billing address, shipping address, email address, telephone number, credit/payment card details and optional additional information such as username and password. We will use this information for purposes such as:
- Send you information about your account and order
- Respond to your requests, including refunds and claims
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as tax calculations
- Improve our store offerings
- Send you promotional messages, if you choose to receive them
If you create an account we will store your name, address, email and phone number, which we will use for the payment process and future orders.
We typically store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to keep it anymore. For example, we will store order information for years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We also store comments or ratings, if you choose to leave them.
Who on our team has access to this information?
Our team members have access to the information you provide to us. For example, store administrators and managers can access:
- Order information, such as what was purchased, when it was purchased, and where it should be shipped, and
- Customer information, such as your name, email address, and billing and shipping information.
Our team members have access to this information to help complete orders, process refunds, and support you.
What we share with others
We share information with others, who help us deliver our orders and manage services for you; For example:
We accept payments by PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as purchase total and billing information.
Source: MailChimp for WooCommerce